They hardly reply to my emails. An absolute disgrace. Hi Mr Fitzhugh, Thank you for taking the time to contact us regarding the service you have received in one of our stores. Kind regards, Belstaff Team. I am sorry to hear that you have been disappointed with your item. Sign up to our emails and we'll keep you up-to-date on the latest fashion news and exciting in-store events. White 8. By signing up you are confirming that you have read, understood and accept our Privacy Policy. She then said I could post to them but again no eta on getting it back, and she told me I would have to pay for postage!! Cancelled the whole order.
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Reply from Belstaff. Terrible customer service after… Terrible customer service after purchasing an item online and being unable to simply return. Dear James, sorry to hear that you have been unable to speak with us customer services team regarding your faulty item. My hubby opened his gift and was delightedBUT then realised the belt was too long omg. Price Low To High.
Official Online Store Belstaff™ EU
So I suggested how about she gives me some money off, then I get it repaired locally and they are not responsible for the jacket any longer from a warranty view?
In-store pickup and.
Sothe moral of this story isI will never buy from Belstaffyou have lost a customer who potentially would of spent a lot of moneybuying gifts for my hubby. More info. My wife's was fine. Yellow 3. Please do not hesitate to contact us directly if you have any feedback or comments in the future.
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Finally gets an email to ask me to send address that the belt is to be picked up from!!!
Cancelled the whole order. Brands Back Mens Brands.
Official Online Store Belstaff™ US
I want to return an item and like so many others have no joy either by phone or email in getting an authorisation number. If you need further assistance, please do hesitate to contact us on clientcare belstaff. She then said I could post to them but again no eta on getting it back, and she told me I would have to pay for postage!!
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My hubby opened his gift and was delightedBUT then realised the belt was too long omg.
Price High To Low. If you continue to use our website, we will assume you are happy to receive cookies from us and our partners. No reply on any emails, phone number does not work. I measured a belt that he hasand then ordered the required size Another few weeks after that I get another email from CS stating that my other orders have also been cancelled. Company is a joke! |
Price Low To High.
Hi Troy, Thank you for your feedback, we pride ourselves on producing items of the highest quality and we are disappointed to know that your item has not held up.
Clothing Back Activewear. We are currently reviewing our fulfilment and returns process and we have reviewed all comments and feedback left on our Trustpilot page as we conduct this internal review.